PRINCIPLES OF OPERATION Page 41
C
YBER
A
MP
380, COPYRIGHT MARCH 2002, AXON INSTRUMENTS, INC.
Troubleshooting
1) General
It has been our experience at Axon Instruments that the majority of troubles reported to us have been
caused by faulty equipment connected to our instruments.
If a problem is encountered please disconnect all instruments and probes from the CyberAmp 380.
Ideally, remove the CyberAmp from the rack. Work completely through the Functional Checkout that
commences on page 11. This can often uncover a problem in the set up of the CyberAmp. If the
problem persists, please call Axon Instruments for assistance.
2) No response
If
the software CMD300 cannot communicate with the CyberAmp within about 5 seconds, the
program will terminate with an error message. This is normally caused by using an incorrectly wired
serial cable or connecting it to the wrong serial port on the computer. If the software is using COM1,
try switching to COM2 with the following command:
CMD300 COM2. If this fails, check the
RS-232 cable. Refer to Appendix A for wiring details.
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